Refund policy
Returns and Exchanges Policy
If for any reason you are unsatisfied with your purchase, you have 30 (thirty) days from the date it arrived to return it for a full refund of the purchase price. If your item is damaged in shipment, please contact us within 24 hours of receiving the product.
Return Instructions and Exceptions
- You must email or call us to obtain an RMA number — no returns will be accepted without it.
- The item must be returned in the original box and in like-new, unused condition. All manuals and accessories that came with the product must be returned.
- Electronic parts cannot be returned once installed.
- Once an item is installed, the manufacturer warranty takes effect and the manufacturer will need to be contacted for repair/replacement.
- You are responsible for the shipping and insurance fees back to our warehouse for any returned item. We will not be held liable for any lost or damaged shipments being returned to us.
We reserve the right to charge a restocking fee of up to 30% on any items returned with missing or damaged items or excessive wear. Please note almost all returned orders are not charged a restocking fee.
The manufacturer of the item is responsible for any warranty that may apply to the item purchased. Please refer to your Owner's Manual for the manufacturer's customer service telephone number. If you still need assistance, please contact us at 1-888-518-7713.